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Cloud technologies enable a customer experience like we have not seen before.

Ken Linger, Chief Technology Officer

Ken has over 20 years working in call centers and servicing Fortune 100 companies. As a technology leader, he developed Voice Over IP solutions as early as 2001 and has been involved in cloud infrastructure design and implementation since 2011. He has also orchestrated PCI certification for several companies and designed high availability/high security solutions in multiple vertical markets. Ken is both a Certified Amazon Solutions Architect-Associate as well as a Microsoft Certified System Engineer. Ken was born and raised in New Jersey. After attending Purdue University in West Lafayette, IN for Computer Science and graduated Suma Cum Laude with a Bachelors of Science degree from Colorado Technical University. After college, he worked in Indiana for Bank One for several years. Relocating to Arizona, he began a lengthy career running technology for call centers as a Senior VP of Technology. Ken has been married to Laura for 19 years and the two have traveled extensively throughout Europe and Asia.

Steve Shefveland

Founder and CEO

Ron Williamson

Chief Operation Officer

Clayton Boop

Chief Financial Officer

Ken Linger

Chief Technology Officer

Support Force.

Meaningful connections for brands who care.  Support Force is new company.  We are building a difference type of Outsourcing business.  Meaningful connections are made when customers are served by representatives who truly care.  Our goal is to staff our center with military veterans and family members of our military service members.  We will locate our call centers next to military bases where sustainable jobs are hard to find.  We will employ highly talented and experienced agents where service is part of their DNA.

 

 


Reservations

Email Support

Consulting

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Customer Service

B2B & B2C

Satisfaction Survey

Sales Support



Support Services

Appt. Setting

Up-sell Cross-sell

Chat Support



Currency Diversification

Time Zone Diversification

Global Footprint

Low Employee Attrition



Multiple Languages

Lead Generation

Great Training!

Great Training!

  A great call center is all about great hiring, great training, and great supervisors. People Focused....

A Business Culture that Feels Like Family

A Business Culture that Feels Like Family

  A Family Culture Feels Like Family. Support Force, likes its sister company Tree Rings, is building a...

Very Experienced Leadership Team

Very Experienced Leadership Team

  Our leadership team has well over 200 years of call center outsourcing experience. Experienced. Support Force is...

A Sense of Responsibility

A Sense of Responsibility

  Support Force Cares for those who are Serving us. - Steve Shefveland, Founder Serving Others starts with Serving...